Shipping policy
Shipping Policy
Last Updated: September 2, 2026
At FINE CRAVE, we strive to provide a smooth and transparent shipping experience for every customer. This Shipping Policy explains the destinations we serve, available delivery methods, shipping charges, estimated transit times, and procedures that may apply from order preparation through final delivery.
1. Shipping Availability
FINE CRAVE currently fulfills and ships orders within the United States only.
We do not offer international shipping. Orders requiring delivery to destinations outside the United States cannot be fulfilled through our current shipping services.
A valid and complete U.S. delivery address must be entered when placing an order.
2. Available Shipping Services
Customers may choose from the following shipping methods for eligible domestic orders:
Standard Shipping
Estimated delivery: 3–5 business days
Shipping fee: $8.00
Standard Shipping becomes FREE when the qualifying order total is $70.00 or more.
Express Shipping
Estimated delivery: 1–2 business days
Shipping fee: $15.00
Express Shipping is available for customers who prefer our faster shipping option.
3. Free Standard Shipping Threshold
Qualifying purchases of $70.00 and up receive FREE Standard Shipping.
Orders below $70.00 are subject to the regular $8.00 Standard Shipping fee.
The free shipping offer applies only to Standard Shipping. Choosing Express Shipping will result in the regular $15.00 Express Shipping charge, regardless of the total value of the order.
4. Shipping Rates at a Glance
FINE CRAVE currently offers:
Express Shipping — $15.00 — 1–2 business days
Standard Shipping — $8.00 — 3–5 business days
Free Standard Shipping for orders $70.00+ — FREE — 3–5 business days
The applicable shipping service and charge will be presented during checkout before the customer completes the purchase.
5. Order Preparation and Dispatch
Orders may require preparation before they are released to the shipping carrier. This process can include order verification, product preparation, packaging, and shipment arrangements.
Processing time is separate from the carrier's estimated transit time. The 1–2 business day Express and 3–5 business day Standard estimates generally apply after the order has been processed and accepted by the carrier.
Orders submitted on weekends or recognized holidays may begin processing on the next business day.
6. Delivery Time Estimates
Business days generally mean Monday through Friday, excluding Saturdays, Sundays, and applicable holidays.
Delivery periods listed in this policy are estimates and do not constitute guaranteed delivery dates.
Actual transit time may be affected by severe weather, carrier network conditions, transportation disruptions, holiday demand, increased parcel volumes, or other circumstances outside the reasonable control of FINE CRAVE.
7. Accurate Delivery Information
Customers are responsible for providing correct and complete shipping information during checkout.
Before placing an order, please verify:
Recipient's full name
Street address
Apartment, suite, or unit number when applicable
City
State
ZIP code
Errors or missing information may cause delays, unsuccessful delivery attempts, or packages being returned to sender.
If you discover an address mistake after placing an order, please contact FINE CRAVE promptly. We will make reasonable efforts to assist if fulfillment has not been completed, but changes cannot be guaranteed once a package has entered the shipping process.
8. Tracking a Shipment
When tracking is available, customers may receive tracking details after their order has been dispatched.
Please allow time for the carrier to perform its initial scan. Tracking information may not display movement immediately after a shipping label is generated.
Once activated, the carrier's tracking system generally provides the most current available information regarding shipment progress and delivery status.
9. Delivery Interruptions and Delays
Unexpected events can occasionally prevent a package from arriving within its original estimated timeframe.
Carrier delays may result from weather conditions, transportation interruptions, operational disruptions, holidays, seasonal shipping volumes, or other circumstances beyond our reasonable control.
If your shipment appears to be substantially delayed, contact FINE CRAVE with your order information. We will review the available tracking details and provide reasonable assistance.
10. Returned and Undeliverable Packages
A carrier may return a package when delivery cannot be successfully completed due to an incorrect or incomplete address, missing unit information, unsuccessful delivery attempts, or another delivery-related issue.
If your package is returned to FINE CRAVE, please contact us to discuss the available resolution.
Additional shipping charges may apply if reshipment is necessary because incorrect or incomplete delivery information was originally supplied by the customer.
11. Shipment Marked Delivered but Not Located
If tracking indicates that your shipment has been delivered but you cannot locate the package, please inspect common delivery areas such as your mailbox, porch, entrance, reception area, parcel room, or other secure locations around the property.
We also recommend checking with household members, neighbors, property management, or the applicable shipping carrier.
If the package remains missing, please contact FINE CRAVE with your order details so we can review the available shipment information and provide reasonable assistance.
12. Packages Damaged in Transit
Please inspect the package and merchandise soon after delivery.
If an order arrives with apparent shipping damage, contact FINE CRAVE promptly. Customers should retain the original packaging whenever possible and take clear photographs showing the condition of the shipping container and affected products.
Any eligible return, refund, exchange, or replacement may also be governed by our Return & Refund Policy.
13. No International Shipping
FINE CRAVE does not ship internationally.
Our current shipping services are restricted to eligible addresses within the United States. Orders requiring delivery outside the U.S. cannot be processed for shipment.
14. Shipping Policy Updates
FINE CRAVE may amend this Shipping Policy when necessary to reflect changes in delivery services, shipping rates, carrier arrangements, fulfillment practices, or other operational requirements.
The latest version will be made available through our online store with its applicable revision date.
Contact Information
For questions regarding shipping rates, delivery estimates, tracking information, or an existing order, please contact us:
FINE CRAVE
Address: 144 Double Eagle Dr, Austin, TX 78738, United States
Phone: 702-538-1601
Email: Kt01025904330@gmail.com